Digiwah helps you Acquire Customers, Stay with you and become a
Happy Paying Profitable Customer.
Let's Face It
Although the messaging becomes paid and meta will charge you directly but by spending less than 10 rupees more on customers Acquisition you are able to create a difference.
Connect with customers on WhatsApp to grow your business. Use WhatsApp Chatbot to automate your marketing, customer support, lead capture, and e-commerce business
Add an AI chatbot to help website visitors and customers book appointments, sign up, get answers, buy products & services, & more.
Tap into the vast customer base on Facebook with our AI chatbot. Be on their mind 24/7 with broadcast and drip campaigns.
Use Instagram chatbots to capture & qualify leads, convert DMs into sales funnel, auto-reply to comments, and offer 24/7 support.
Transform the way you work, communicate, and collaborate with generative AI chatbots for Microsoft Teams
Launch chatbots for Telegram. Build AI-driven lead pipelines and marketing funnels and support bots with our no-code bot builder.
WhatsApp is evolving into an end-to-end business solution, enabling entire operations
to unfold seamlessly through conversations.
We'll swiftly set up your WhatsApp Business account, guiding you from Facebook Business Manager verification to securing the prestigious Green Tick badge.
We craft tailored WhatsApp chat flows to enable automated, efficient customer interactions, and handle FAQ’s ensuring your business delivers swift and personalised communication.
We design detailed WhatsApp product catalogues that showcase your offerings, making it easy for customers to browse and add to cart and pay directly within the app.
Our service provides round-the-clock live chat support and weekly orientation sessions to ensure our WhatsApp API customers are fully equipped to maximise platform benefits.
Businesses can now broadcast and automate promotional messages officially, including special offers, discount codes, and festive greetings, without risking number blocking.
Drive 5X leads and 2-3X conversions with Facebook and Instagram ads linked to WhatsApp. Organise leads by campaign and create tailored chatbot flows or retarget with broadcasts.
Automatically categorise broadcast audiences as Delivered, Read, or Replied in our dashboard. Utilise these insights for retargeting campaigns, proven to triple sales and engagement.
Use WhatsApp Smart Notifications to quickly reclaim aban- doned carts and dropped applications, featuring engaging Call-to-Action buttons for increased user interaction.
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WhatsApp Business API is your all-in-one solution for boosting customer engagement and making your business communication smoother and more effective. The main features of WhatsApp Business API include :
Starting with WhatsApp Business API is a great step for enhancing your business communication! Here's a simple guide on what you need before you begin:
Initially, your display name appears as 'Available without re-
view’, during which your number will be visible to the receiver. Once
WhatsApp approves it, your display name will be shown.
In WhatsApp Business API, the differences are:
Yes, in WhatsApp Business API, you get 1000 free service messages for customer-initiated conversations. Moreover, there's a tiered pricing model that includes free conversations within a 24-hour window after a business or customer sends the first message. This approach helps businesses manage costs while engaging actively with customers.
In WhatsApp Business API, you're charged for conversations based on a tiered pricing model. Charges apply primarily to business-initiated conversations, with rates varying by intent of message. Each conversation, initiated by your business or the customer, is counted for 24 hours from the first message sent, allowing for multiple exchanges within this period without additional costs.
Yes, with WhatsApp Business API, you can broadcast messages to people who have not saved your number. But users can opt-out or block your number, ensuring respectful and consent-based communication, in line with WhatsApp's user privacy policies.
Using WhatsApp Business API, you can personalise customer interactions by using customer data to create tailored messages, such as using their name or referencing past interactions. This approach enhances customer experience, making interactions more engaging and relevant.
Yes, in WhatsApp Business API, your message templates need to be approved by WhatsApp, which can be done directly within the API. This approval process ensures your messages comply with WhatsApp's standards, maintaining quality and effectiveness in communication.
With WhatsApp Business API, you can track key metrics such as message delivery and read receipts, response rates, and customer engagement levels. This data helps in analysing the effectiveness of your communication strategies and improving customer interactions for better business outcomes.
Certainly! WhatsApp Business API not only offers end-to-end encryption for messages but also includes password protection for accessing the API dashboard. This adds an extra layer of security, ensuring that customer information and business data are handled with utmost confidentiality and safety. This makes it a highly secure and trusted choice for businesses.
WhatsApp Business API prioritises customer privacy by ensuring end-to-end encryption for all messages. This means only you and your customers can access the contents of the conversations, safeguarding personal and sensitive information. The API adheres to strict privacy standards, making it a secure choice for businesses and customers alike.
To ensure compliance with WhatsApp Business API policies, regularly review and adhere to WhatsApp's guidelines, especially regarding user consent and data privacy. Keep your messaging relevant, respectful, and avoid spam. Staying updated with any policy changes is key to maintaining compliance and a good quality rating.
Yes, with WhatsApp Business API, you can efficiently manage multiple user conversations simultaneously. This feature enables streamlined and effective communication, making it ideal for businesses looking to handle high volumes of customer interactions at once.
No, there isn't a separate mobile app for using WhatsApp Business API. The API is designed for integration with business systems and software, offering advanced functionalities for larger businesses, rather than being managed through a standalone app. But you can manage it through the browser on your mobile device, allowing some flexibility in handling business communications.
Digiwah Technosys LLP offers comprehensive technical support for WhatsApp Business API setup and management, including weekly orientation sessions, assistance with onboarding your WhatsApp Business account, and support for message template approval if you face any issues. Additionally, we provide training support to help you maximise the API's potential and assistance with verifying your Facebook Business Manager account. This ensures a smooth and efficient experience for your business.
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