Digiwah helps you Design and Implement
Customer Acquisition, Support, Retention and Referral Strategies
by Partnering with
Expertise That Drives Real ResultsAt Digiwah, we empower businesses to simplify sales, automate daily operations, and deliver remarkable customer experiences — all through the Zoho ecosystem.
Let's Face It
Although the messaging becomes paid and meta will charge you directly but by spending less than 10 rupees more on customers Acquisition you are able to create a difference.
Connect with customers on WhatsApp to grow your business. Use WhatsApp Chatbot to automate your marketing, customer support, lead capture, and e-commerce business
Add an AI chatbot to help website visitors and customers book appointments, sign up, get answers, buy products & services, & more.
Tap into the vast customer base on Facebook with our AI chatbot. Be on their mind 24/7 with broadcast and drip campaigns.
Use Instagram chatbots to capture & qualify leads, convert DMs into sales funnel, auto-reply to comments, and offer 24/7 support.
Transform the way you work, communicate, and collaborate with generative AI chatbots for Microsoft Teams
Launch chatbots for Telegram. Build AI-driven lead pipelines and marketing funnels and support bots with our no-code bot builder.
We'll swiftly set up your WhatsApp Business account, guiding you from Facebook Business Manager verification to securing the prestigious Green Tick badge.
We craft tailored WhatsApp chat flows to enable automated, efficient customer interactions, and handle FAQ’s ensuring your business delivers swift and personalised communication.
We design detailed WhatsApp product catalogues that showcase your offerings, making it easy for customers to browse and add to cart and pay directly within the app.
Our service provides round-the-clock live chat support and weekly orientation sessions to ensure our WhatsApp API customers are fully equipped to maximise platform benefits.
Businesses can now broadcast and automate promotional messages officially, including special offers, discount codes, and festive greetings, without risking number blocking.
Drive 5X leads and 2-3X conversions with Facebook and Instagram ads linked to WhatsApp. Organise leads by campaign and create tailored chatbot flows or retarget with broadcasts.
Automatically categorise broadcast audiences as Delivered, Read, or Replied in our dashboard. Utilise these insights for retargeting campaigns, proven to triple sales and engagement.
Use WhatsApp Smart Notifications to quickly reclaim aban- doned carts and dropped applications, featuring engaging Call-to-Action buttons for increased user interaction.
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WhatsApp Business API is a valuable tool for businesses of all sizes, enabling them to connect with customers via the widely-used WhatsApp messaging app. This service is particularly useful for efficient communication between business and its customers. Businesses can handle customer queries and support through WhatsApp automated chat flows. It supports online shopping features, making it easier to manage orders and updates. It integrates smoothly with current business systems for better operational flow.
WhatsApp Business API is your all-in-one solution for boosting customer engagement and making your business communication smoother and more effective. The main features of WhatsApp Business API include :
Yes, you can migrate your current WhatsApp Business account to the API version, but it requires deleting your existing account and starting afresh with the API. Also, note that once migrated, the API number will no longer work on the Mobile WhatsApp App, as it is exclusively for API use. This process allows for a more advanced business messaging experience.
Yes, you can integrate WhatsApp Business API with your current CRM system! Just make sure to check the compatibility of your CRM for a smooth integration. Most modern CRM systems come with in-built features that support this integration, allowing for efficient customer communication and data management right within your CRM. This makes handling customer queries and sending message updates much easier and more streamlined.
Yes, you can definitely automate conversations on WhatsApp Business API! It allows you to build custom chat flows, enabling automated responses to common customer inquiries. This feature enhances customer engagement and streamlines communication, making it a powerful tool for efficient and effective customer interaction.
WhatsApp Business API prioritises customer privacy by ensuring end-to-end encryption for all messages. This means only you and your customers can access the contents of the conversations, safeguarding personal and sensitive information. The API adheres to strict privacy standards, making it a secure choice for businesses and customers alike.
No, there isn't a separate mobile app for using WhatsApp Business API. The API is designed for integration with business systems and software, offering advanced functionalities for larger businesses, rather than being managed through a standalone app. But you can manage it through the browser on your mobile device, allowing some flexibility in handling business communications.
Digiwah Technosys LLP offers comprehensive technical support for WhatsApp Business API setup and management, including weekly orientation sessions, assistance with onboarding your WhatsApp Business account, and support for message template approval if you face any issues. Additionally, we provide training support to help you maximise the API's potential and assistance with verifying your Facebook Business Manager account. This ensures a smooth and efficient experience for your business.
Digiwah specializes in the full lifecycle of Zoho solutions, including implementation, customization, data migration, and third-party integrations. We help you select the right Zoho apps for your business, configure them to match your unique workflows, and provide training to ensure your team maximizes the platform's potential.
Yes. Zoho is highly customizable. Digiwah can tailor the platform to your specific industry by creating custom modules, fields, and reports. We work closely with you to understand your business requirements and configure Zoho to align perfectly with your processes, whether you are in real estate, healthcare, or e-commerce.
Choosing Digiwah for your Zoho implementation provides you with a dedicated partner who ensures a successful setup. Key benefits include improved data management, enhanced collaboration among team members, a streamlined sales cycle, and access to insightful analytics that help you make informed business decisions.
Odoo is a suite of all-in-one business management apps that cover every aspect of your business, from a modern, user-friendly interface. It includes robust modules for CRM, sales, accounting, inventory, project management, and human resources, all seamlessly integrated to work together and provide a holistic view of your operations.
Our Odoo services cover the entire project from start to finish. We begin with a detailed analysis of your business processes, followed by a strategic implementation plan. We then customize Odoo's modules and workflows to fit your specific needs, and we can even develop new custom modules to add functionality that isn't available out-of-the-box.
Beyond initial implementation, we offer ongoing support and maintenance to ensure your Odoo system remains optimized and secure. Our support services include technical assistance, troubleshooting, system updates, and training for your team, allowing you to get the most out of your investment without any hassle.
We integrate your Zoho CRM with the WhatsApp Business API through our dedicated software solution. Our platform acts as the bridge, allowing you to connect and automate your WhatsApp communication directly with your Zoho data, creating a seamless flow of information between your sales, marketing, and customer service teams.
Automating your sales funnel becomes effortless. You can set up triggers within Zoho to automatically send personalized WhatsApp messages to leads at key stages, such as after a form submission or a demo call. This ensures timely communication and keeps your leads engaged without manual effort.
The integration is designed to enhance internal workflows by automating important reminders and notifications. Your team members can receive real-time updates directly on WhatsApp for new leads assigned, follow-up tasks due, or important internal announcements, ensuring no critical task is missed.
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