In 2025, digital transformation isn’t optional — it’s essential for survival. But while many small businesses are setting up digital storefronts and going online, there’s still a silent struggle happening behind the scenes.
Spreadsheets, handwritten notes, and random WhatsApp messages.
Sound familiar?
We’ve seen it too often: business owners juggling customer data in Excel, noting orders in diaries, and managing sales through their personal WhatsApp. This outdated way of working creates confusion, slows down decision-making, and often leads to missed sales opportunities.
That’s exactly why Digiwah took the next step:
We’re now an official Odoo Community Member! 🙌
This means we now bring you the power of ERP — combined with WhatsApp Automation — to help small and medium-sized businesses run better, faster, and smarter.
Our goal? To simplify day-to-day operations for growing businesses — by integrating all key functions into one seamless system.
What Is Odoo ERP?
Odoo is an all-in-one business software suite that includes everything from:
- CRM (Customer Relationship Management)
- Invoicing & Accounting
- Inventory & Stock Management
- HR & Payroll
- Manufacturing
- eCommerce
- Project Management
- Marketing Automation
- And more
With one login, one system, and real-time data, you can manage your entire business from a single dashboard — no need to switch between multiple platforms or pay for separate tools.
Why It Matters for SMEs
Most business owners are stuck between expensive enterprise software and chaotic manual systems. Odoo offers the perfect balance:
✅ Affordable – designed to fit SME budgets without sacrificing quality
✅ Modular – start with the features you need, and add more as you grow
✅ Integrated – all modules work together to avoid duplication of work
✅ Automated – save time and reduce errors with smart automation flows
✅ Data-Driven – generate accurate reports instantly to support better decision-making
This means your team can focus on customers and strategy — not repetitive admin work.
Why Combine It with WhatsApp?
Because that’s where your customers are!
As India’s leading communication platform, WhatsApp becomes even more powerful when integrated with Odoo:
- New leads from WhatsApp chats directly feed into your Odoo CRM
- Order confirmations, reminders, and delivery updates are sent automatically
- Invoices, support responses, and renewal reminders are triggered instantly
This fusion brings you the best of both worlds — high-speed automation with a human touch.
Real Business Benefits
🔹 One of our clients replaced 7 different tools — including billing, CRM, inventory, and HR — with a single Odoo solution
🔹 A multi-outlet retailer now manages stock across 3 locations with real-time insights and low-stock alerts
🔹 A services company reduced billing cycle from 5 days to same-day invoicing using automated workflows
🔹 Sales teams now get follow-up reminders and meeting notes directly inside the CRM, improving conversion rates
Final Thought: Digitalisation Is a Survival Strategy
The smartest businesses are not just going digital — they’re automating and simplifying. With Odoo and WhatsApp, they’re cutting down costs, improving customer service, and scaling faster than ever before.
If you’re still managing your business using Excel sheets and WhatsApp chats — it’s time to make the switch to something smarter.
📩 Want to explore how Odoo can work for your business?
Let Digiwah show you how. No jargon. No hard pitch. Just real solutions for real business growth.
👉 Schedule a Meet with us to discuss your specific requirements and explore customised solutions.
👉 Download our Free eBook on our Website at to learn more about WhatsApp automation and how it can transform your business operations.
