Transforms messaging into powerful lead generation, bridging businesses and potential clients effortlessly.
Enhance customer interactions with streamlined chat flows, ensuring swift resolutions and fostering brand loyalty.
Transform your business with seamless & interactive shopping catalogs, booking systems, form building, and integrated payments, all within WhatsApp.
Unlike the regular WhatsApp and WhatsApp Business apps, the WhatsApp Business API offers advanced features like a shop, customer support automation, marketing campaigns, appointment booking, funnel management, and verified business profiles, enabling businesses to scale and streamline operations effectively.
By integrating the WhatsApp Business API, businesses can create a seamless communication channel that not only enhances customer satisfaction but also streamlines business operations.
Unlike the regular WhatsApp and WhatsApp Business apps, the WhatsApp Business API offers advanced features like a shop, customer support automation, marketing campaigns, appointment booking, funnel management, and verified business profiles, enabling businesses to scale and streamline operations effectively.
Showcase and sell your products directly through an integrated catalog on WhatsApp.
Implement advanced automation, with chatbots for 24x7 customer support and automated workflows.
Promote your business with personalised and high- engagement broadcast messages.
Streamline scheduling with automated booking, reminders & confirmations within WhatsApp.
Track, nurture, acquire and retain customers through seamless WhatsApp-based workflows.
Build trust with your customers by showcasing approved display name and authentication badge.
By integrating the WhatsApp Business API, businesses can create a seamless communication channel that not only enhances customer satisfaction but also streamlines business operations.
Let's Face It
Although the messaging becomes paid and meta will charge you directly but by spending less than 10 rupees more on customers Acquisition you are able to create a difference.
Connect with customers on WhatsApp to grow your business. Use WhatsApp Chatbot to automate your marketing, customer support, lead capture, and e-commerce business
Add an AI chatbot to help website visitors and customers book appointments, sign up, get answers, buy products & services, & more.
Tap into the vast customer base on Facebook with our AI chatbot. Be on their mind 24/7 with broadcast and drip campaigns.
Use Instagram chatbots to capture & qualify leads, convert DMs into sales funnel, auto-reply to comments, and offer 24/7 support.
Transform the way you work, communicate, and collaborate with generative AI chatbots for Microsoft Teams
Launch chatbots for Telegram. Build AI-driven lead pipelines and marketing funnels and support bots with our no-code bot builder.
Access to Meta Business Suit is required to setup the WhatsApp Manger account, payment setup & business verification.
Required document for setup and verification.
Company should have an active website with relevant business information and privacy policy in place. Also complete company name needs to be mentioned in the footer of the website.
Which should not be using any WhatsApp app, if it is working on WhatsApp app, you need to delete the account before opting for API.
Manage bots for WhatsApp, Instagram, Facebook, and your Website from a single, easy-to-use dashboard. No need to switch between apps—everything is in one place for smoother communication.
Get a quick snapshot of your plan usage, including how many messages have been sent or received. Stay updated on your conversations and performance across platforms effortlessly.
Our mobile app allows you to manage customer interactions on the go, ensuring that you stay connected to your business anytime, anywhere.
Maximise your business potential on WhatsApp with features designed for impact:
from QR codes, Green Tick verification, to advanced campaign tools and seamless CRM integrations.
Generate endless WhatsApp links and QR codes via the API, guiding prospects to chat while effortlessly capturing vital data for enhanced engagement.
Through our WhatsApp API, apply for the coveted Green Tick, certifying your business's authenticity and bolstering trust among users and prospects.
Utilise our WhatsApp API to gain approvals for message templates directly from WhatsApp, ensuring captivating and compliant campaigns that resonate with your audience.
Employ our WhatsApp Business API's tags and attributes for precise targeting, crafting tailored campaigns that speak directly to each segment of your audience.
Leverage our WhatsApp API to schedule and target lead generation campaigns, ensuring direct, effective reach and heightened marketing impact.
Integrate popular CRMs and e-commerce platforms with our WhatsApp API, streamlining pivotal customer interactions and enhancing relationship management.
Receive leads from WhatsApp, Instagram, Facebook, and your Website in a single, unified inbox for easy tracking and management.
Effortlessly assign leads to different team members, ensuring better management and faster response times.
Organize and manage your leads efficiently by assigning tags to categorize and segregate them based on your business needs.
Uploading contacts through CSV is a simple and hassle-free process that also helps in efficient data segmentation. By downloading the provided sample Excel file, you can start entering your contact details from the second row onwards, ensuring that each row contains data for one contact. You can also assign tags directly in the CSV file, so when the contacts are uploaded, they are automatically grouped under the pre-assigned tags. This feature makes it easier to organize and categorize your contacts right from the upload stage. With all phone numbers needing to be unique and a file size limit of 20MB, this method ensures clean data entry, efficient lead management, and better segmentation for targeted communication.
Our platform allows you to create and organize contacts into specific groups for easy broadcasting. By segmenting your contacts into relevant groups, you can efficiently target your messages to the right audience. Whether you need to broadcast updates, promotions, or any other communication, simply select the desired group, and your message will be sent to everyone in that group at once. This helps in saving time and ensures that your broadcasts reach the intended audience quickly and effectively.
With our platform, you can easily create message templates for WhatsApp marketing and customer interactions. The process involves filling out key details such as template name, category (like promotional or transactional), and language. You can customize the template by adding a header (image, text, or video), body text with variables (like customer names), and even include a footer. For extra engagement, you can also add buttons for actions like calling or visiting a website. Once the template is designed, it goes through a quick approval process by Meta (Facebook), ensuring that the content complies with their guidelines. After approval, you can use the template to send messages to customers.
With our platform’s WhatsApp automation, you can manage broadcasts to easily communicate with your audience. You can schedule messages for specific customer groups by selecting the appropriate template. To create a broadcast, just fill in the broadcast name, choose a template (which could be a promotional offer or a service update), and select the target audience from your contact list. You can also set a time for when the message should be sent, either immediately or at a future date and time. This helps you plan and organize your campaigns for maximum impact, ensuring your messages reach the right people at the right time.
WhatsApp is evolving into an end-to-end business solution, enabling entire operations
to unfold seamlessly through conversations.
Marketing Message - ₹0.786 , Utility/ Transactional Message- ₹0.115
| Item | Price (per month) | Price (per annum) |
|---|---|---|
| Additional Agents | ₹600 | ₹6000 |
| Item | Price (per month) |
|---|---|
| Pack of 1,000 Conversations | ₹400 |
| Pack of 5,000 Conversations | ₹1000 |
| Pack of 10,000 Conversations | ₹1700 |
| Pack of 100,000 Conversations | ₹14,000 |
| Item | Price (per month) | Price (per annum) |
|---|---|---|
| Additional Agents | ₹600 | ₹6000 |
| Item | Price (per month) |
|---|---|
| Pack of 1,000 Messages | ₹300 |
| Pack of 5,000 Messages | ₹600 |
| Pack of 10,000 Messages | ₹1,000 |
| Pack of 100,000 Messages | ₹9,000 |
We'll swiftly set up your WhatsApp Business account, guiding you from Facebook Business Manager verification to securing the prestigious Green Tick badge.
We craft tailored WhatsApp chat flows to enable automated, efficient customer interactions, and handle FAQ’s ensuring your business delivers swift and personalised communication.
We design detailed WhatsApp product catalogues that showcase your offerings, making it easy for customers to browse and add to cart and pay directly within the app.
Our service provides round-the-clock live chat support and weekly orientation sessions to ensure our WhatsApp API customers are fully equipped to maximise platform benefits.
Businesses can now broadcast and automate promotional mes- sages officially, including special offers, discount codes, and festive greetings, without risking number blocking.
Drive 5X leads and 2-3X conversions with Facebook and Insta- gram ads linked to WhatsApp. Organise leads by campaign and create tailored chatbot flows or retarget with broadcasts.
Automatically categorise broadcast audiences as Delivered, Read, or Replied in our dashboard. Utilise these insights for retargeting campaigns, proven to triple sales and engagement.
Use WhatsApp Smart Notifications to quickly reclaim aban- doned carts and dropped applications, featuring engaging Call-to-Action buttons for increased user interaction.
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WhatsApp Business API is your all-in-one solution for boosting customer engagement and making your business communication smoother and more effective. The main features of WhatsApp Business API include :
Starting with WhatsApp Business API is a great step for enhancing your business communication! Here's a simple guide on what you need before you begin:
Initially, your display name appears as 'Available without re-
view’, during which your number will be visible to the receiver. Once
WhatsApp approves it, your display name will be shown.
In WhatsApp Business API, the differences are:
Yes, in WhatsApp Business API, you get 1000 free service messages for customer-initiated conversations. Moreover, there's a tiered pricing model that includes free conversations within a 24-hour window after a business or customer sends the first message. This approach helps businesses manage costs while engaging actively with customers.
In WhatsApp Business API, you're charged for conversations based on a tiered pricing model. Charges apply primarily to business-initiated conversations, with rates varying by intent of message. Each conversation, initiated by your business or the customer, is counted for 24 hours from the first message sent, allowing for multiple exchanges within this period without additional costs.
Yes, with WhatsApp Business API, you can broadcast messages to people who have not saved your number. But users can opt-out or block your number, ensuring respectful and consent-based communication, in line with WhatsApp's user privacy policies.
Using WhatsApp Business API, you can personalise customer interactions by using customer data to create tailored messages, such as using their name or referencing past interactions. This approach enhances customer experience, making interactions more engaging and relevant.
Yes, in WhatsApp Business API, your message templates need to be approved by WhatsApp, which can be done directly within the API. This approval process ensures your messages comply with WhatsApp's standards, maintaining quality and effectiveness in communication.
With WhatsApp Business API, you can track key metrics such as message delivery and read receipts, response rates, and customer engagement levels. This data helps in analysing the effectiveness of your communication strategies and improving customer interactions for better business outcomes.
Certainly! WhatsApp Business API not only offers end-to-end encryption for messages but also includes password protection for accessing the API dashboard. This adds an extra layer of security, ensuring that customer information and business data are handled with utmost confidentiality and safety. This makes it a highly secure and trusted choice for businesses.
WhatsApp Business API prioritises customer privacy by ensuring end-to-end encryption for all messages. This means only you and your customers can access the contents of the conversations, safeguarding personal and sensitive information. The API adheres to strict privacy standards, making it a secure choice for businesses and customers alike.
To ensure compliance with WhatsApp Business API policies, regularly review and adhere to WhatsApp's guidelines, especially regarding user consent and data privacy. Keep your messaging relevant, respectful, and avoid spam. Staying updated with any policy changes is key to maintaining compliance and a good quality rating.
Yes, with WhatsApp Business API, you can efficiently manage multiple user conversations simultaneously. This feature enables streamlined and effective communication, making it ideal for businesses looking to handle high volumes of customer interactions at once.
No, there isn't a separate mobile app for using WhatsApp Business API. The API is designed for integration with business systems and software, offering advanced functionalities for larger businesses, rather than being managed through a standalone app. But you can manage it through the browser on your mobile device, allowing some flexibility in handling business communications.
Digiwah Technosys LLP offers comprehensive technical support for WhatsApp Business API setup and management, including weekly orientation sessions, assistance with onboarding your WhatsApp Business account, and support for message template approval if you face any issues. Additionally, we provide training support to help you maximise the API's potential and assistance with verifying your Facebook Business Manager account. This ensures a smooth and efficient experience for your business.
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