FINANCE AUTOMATION & COMPLIANCE
Indian IT Exporter Achieves 100% GST Compliance & Multi-Currency Clarity in 10 Days.
Industry: IT Services & Export
ABOUT EXCELOHUNT
Excelohunt is a dedicated email marketing agency specializing in revenue-driven automation and customer retention strategies. They provide a full, done-for-you service—including strategy, content, design, and A/B testing—primarily serving high-growth E-commerce businesses and B2C brands globally. With operations spanning over 26 countries, Excelohunt transforms email campaigns into personalized, profitable revenue streams for clients.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
Following a period of rapid international growth, the client’s existing manual accounting system was creating severe compliance and operational risk. In order to achieve reliable global operations, they needed to focus urgently on automating financial workflows and strengthening compliance processes.
The client’s successful transition to international exporting had resulted in critical gaps in financial control and non-standardized accounting practices. The numerous manual processes were preventing the finance team from effectively scaling to meet dual compliance requirements.
Additionally, in the face of strict GST requirements, the client was struggling to accurately account for multi-currency transactions and guarantee Zero-Rated Export compliance on all international invoices, creating audit exposure and preventing clean financial visibility for management.
What did Digiwah do
Digiwah executed a rigorous, 3-Phase strategy focused on compliance-first configuration, resolving the most significant challenges with strategic workflow design. We ensured that the client could achieve rapid operational speed while maintaining stringent zero-rated export and multi-currency compliance.
Workstream 1: Compliance Rigor & Foundational Setup –
Compliance Rigor & Foundational Setup – Our team prioritized mandatory export compliance, including the creation of a specific Zero-Rated Export (0%) tax rate and the segregation of income accounts (International vs. Domestic) to provide clean P&L visibility. We also transferred the TDS liability tracking burden from the finance user to the system by automating the Direct Taxes module.
Workstream 2: Migration & Automation –
We accurately captured six months of historical P&L data using a single Manual Journal Entry, establishing a clean, sequential invoice series from November 1st. We successfully integrated Stripe with the Foreign Currency Deposit Account (FCDA) and linked all bank feeds, enabling automated, hands-off daily reconciliation moving forward.
Technical Deep Dive: Execution Rigor
This sub-section explicitly demonstrates how Digiwah addressed the high-stakes compliance and multi-currency challenges:
| Technical Challenge | Strategic Action Taken | Technical Rationale for Success |
|---|---|---|
| GST Zero-Rating | Configured a custom tax rate: Zero Rated - Export of Services (0%), separate from standard non-taxable rates. | Guaranteed all international invoices meet GSTR-1 (Table 6A - Exports) reporting standards, significantly reducing audit risk. |
| Financial Reporting | Implemented Chart of Accounts (COA) Segregation for International and Domestic Sales income accounts. | Eliminated revenue mixing, ensuring clean P&L visibility by compliance stream and accurate analysis by management. |
| TDS Compliance | Configured the Zoho Direct Taxes module to automatically trigger 194J (10%) TDS deduction upon bill entry. | Transferred compliance burden from the human finance user to the system by forcing the use of the Bills module for all professional fees. |
| Multi-Currency | Integrated Stripe directly with the Foreign Currency Deposit Account (FCDA) and set up automatic bank feeds. | Automated accurate tracking of all USD payments and corresponding Foreign Exchange Gain/Loss, solving the most complex reconciliation headache. |
| System Limitations | Created a manual workflow to manage a Dual Invoice Series (Domestic and International) within the plan's constraints. | Guaranteed two separate, consecutive invoice series, fulfilling GST Rule 46(b) requirements while mitigating the plan's technical limitations. |