In today’s fast-paced e-commerce world, timing is everything. A delay in follow-up can mean a lost sale — especially when 70% of online shoppers abandon their cart before checkout.
What if your store could remind them, nudge them, and win them back automatically?
That’s where WhatsApp automation steps in.
Let’s explore how Shopify and WooCommerce stores are using WhatsApp to recover carts, send real-time updates, and drive repeat orders.
🚨 The Problem: Abandoned Carts = Lost Revenue
Every e-commerce brand faces this: customers add products to cart but don’t finish the purchase.
According to research, over 70% of carts are abandoned.
Most stores do nothing.
👉 Result? Lost revenue and missed opportunities.
✅ The Smart Fix: Automated WhatsApp Order Follow-ups
With WhatsApp automation, you can:
- 💬 Send personalized reminders
- ⏰ Trigger timely nudges
- 🎯 Offer limited-time deals to push conversions
All on autopilot.
🛠️ Step 1: Cart Recovery Integration
We connect your Shopify or WooCommerce store directly to the WhatsApp Business API for seamless automation.
Here’s how it works:
- Customers abandon the cart
- Our system detects it instantly
- Within minutes, a personalized WhatsApp message is sent
📢 Example: “Hey! You left something in your cart. Need help checking out?”
Our clients recover up to 30% more orders through this one step.
🎁 Step 2: Offer Triggering
Still no order after the reminder?
We trigger a second follow-up message — this time with an irresistible offer.
📢 Example: “Still thinking? Here’s 10% off. Offer valid for 2 hours!”
- Creates urgency
- Feels personal
- Boosts conversions significantly
📦 Step 3: Real-Time Order Updates
Once the customer completes the order, post-purchase automation kicks in:
- ✅ Order Confirmation Message
- 🚚 Shipping + Tracking Link
- 📬 Delivery Notifications
This reduces the need for manual updates and eliminates 90% of “Where’s my order?” support queries.
📈 The Impact for E-Commerce Brands
Take a look at the results our partner brands have experienced with Digiwah’s WhatsApp Automation:
- 🔄 Higher cart recovery rates
- 😀 Increased customer satisfaction
- 🛎️ Lower customer support burden
- 💰 More repeat buyers
Whether you’re a solo founder or a growing D2C brand, this system works at any scale.
🚀 Ready to Automate Your Store?
Let Digiwah set up your WhatsApp Automation in less than 48 hours.
✅ Works with Shopify & WooCommerce
✅ Pre-built message flows
✅ Free onboarding & training
Want to see it live in action?
👉 Schedule a Meet with us to discuss your specific requirements and explore customised solutions.
👉 Download our Free eBook on our Website at to learn more about WhatsApp automation and how it can transform your business operations.
